Hi there,

At KCare, we pride ourselves on staying ahead of industry changes to ensure our customers can continue to deliver crucial services in their communities. As the parent company of extendedReach, we are aware of the significant transformation currently happening within the Texas foster care system. We’re committed to supporting our extendedReach customers as they navigate this evolving landscape and continue to provide essential Child and Family Services in Texas.

Our Commitment to Supporting extendedReach Customers

As these changes unfold, we at KCare and extendedReach are dedicated to meeting your needs. We understand that these types of transitions can include periods of uncertainty and unique challenges. Our goal is to provide you with the tools and support necessary to keep your services running and support your clients with minimal disruption.

What We're Doing

At extendedReach, we're  working on the following items to get up-to-speed and ready for T3C:

• Evaluating rate assignment methodologies 
• Reviewing Add-On Service Packages for clients and home licensing/matching
• Considering sample outcomes reporting through our Analytics Tool
• Gathering information on CANS 3.0 submissions
• Anticipating more information on Texas Provider Gateway changes

How You Can Prepare

As we await changes from the state, providers can also begin to make preparations for T3C. We recommend:

• Applying for grant funding. Grants provide additional funding for technology, which you can use when partnering with eR!
• Determining which Service Packages/Add-ons to provide & perform a gap analysis to determine needed to support service packages
• Developing the Logic Model for each Service Package/Add-on & evaluating QI processes using the Logic Models
• Determining needed outcome measures and how to collect them

TACFS Members

If you are a TACFS member, take the readiness assessment to determine where you should focus your efforts in preparing for T3C implementation.

Additional Resources

If you need additional information, we invite you to review these helpful resources:

• Check out the DFPS T3C Website
• Email DFPS or TCFS

Your work is invaluable, and we are dedicated to giving you the best possible tools and support so you can continue delivering high-quality services. As the T3C model rolls out, you can count on us to be by your side, helping you adapt and thrive in this new environment. Together, we will make a positive impact on the lives of children and families across Texas.

Please contact your CSM or email success@extendedreach.com to engage our Professional Services team to help with custom workflows, training, field codes, reporting, and more.

-Your KCare Team